10 Ways to Save $10,000 in Human Resources: Better Unemployment Claims Management

As ambulatory surgery centers (ASCs) face more competition in the marketplace and falling reimbursements, they need to operate as efficiently as possible. Saving money on HR-related costs is one way they can thrive.

MedHQ has worked with over 70 healthcare facility partners to find HR savings that also deliver the benefits of improving employee satisfaction and reducing risk.  Through the process, MedHQ gleaned a host of key findings that guided the creation of the MedHQ 10-Point HR Audit (10-Point HR Audit). The 10-Point HR Audit identifies inefficiencies that, when addressed, can result in six-figure savings for a healthcare facility.

One money-saving strategy the audit identified is to better manage the unemployment tax. When an unemployment claim is filed, states lean heavily in favor of the employee. However, there are things a surgery center can do to keep claims minimal.

States have different taxable wage formulas and the rate at which wages can be taxed can vary from 1-7%.

“The tax rate percentage can be negotiated to a lower rate,” said Tom Jacobs, MedHQ CEO. “And not all employers stay on top of this. MedHQ has audited centers with an unemployment tax rate as high as 9% or as low as 3%.”

Centers can save $3,500 – $10,000 annually by better managing unemployment tax.

Click here to download the MedHQ white paper, “10 Ways to Save $10,000 in Human Resources.”

About the MedHQ 10-Point HR Audit
It takes approximately one or two hours for back office staff to gather the information necessary for the 10-Point HR audit. Typical savings = six figures. Request your risk-free 10-Point HR Audit today. If MedHQ fails to identify $25,000 in savings, the audit is free.

10 Ways to Save $10,000 in Human Resources: Outsource Prep Work For Open Enrollment

As ambulatory surgery centers (ASCs) turn over every stone to find the efficiencies that will help them stay competitive in a changing marketplace, looking hard at HR practices is an excellent place to find savings.

 

One of the simplest ways for an ASC HR department to save money is to outsource the work that is necessary to prepare for the employee benefits open enrollment period. Administering an open enrollment period can take weeks of preparation, costing the department 40-80 hours of productivity.

 

MedHQ has worked with over 70 healthcare facility partners to find HR savings that also deliver the benefits of improving employee satisfaction and reducing risk.  Through the process, MedHQ gleaned a host of key findings that guided the creation of the MedHQ 10-Point HR Audit (10-Point HR Audit). The 10-Point HR Audit identifies inefficiencies that, when addressed, can result in six-figure savings for a healthcare facility.

 

Productivity lost on open enrollment preparation and administration can be even higher for surgery centers with more employees and high turnover. More efficient open enrollment preparation, combined with outsourcing the time it takes to evaluate and decide upon benefits renewal, has a pair of advantages:

 

  1. Outsourcing open enrollment work can save a center up to $10,000each year
  2. And, it allowscenter management to stay focused on high-value priorities

 

Click here to download the MedHQ white paper, “10 Ways to Save $10,000 in Human Resources.”

 

About the MedHQ 10-Point HR Audit
It takes approximately one or two hours for back office staff to gather the information necessary for the 10-Point HR audit. Typical savings = six figures. Request your risk-free 10-Point HR Audit today. If MedHQ fails to identify $25,000 in savings, the audit is free.

10 Ways to Save $10,000 in Human Resources: Maintaining a Strong Company Culture Can Save Thousands of Dollars

Ambulatory surgery centers (ASCs) must be able to operate at maximum efficiency.

Falling reimbursements and more competition for patient volume have squeezed revenue, and proactive centers must find ways to save money. One way to accomplish that is to keep HR costs in line.

MedHQ has worked with over 70 healthcare facility partners to find HR savings that also deliver the benefits of improving employee satisfaction and reducing risk.  Through the process, MedHQ gleaned a host of key findings that guided the creation of the MedHQ 10-Point HR Audit (10-Point HR Audit). The 10-Point HR Audit identifies inefficiencies that, when addressed, can result in six-figure savings for a healthcare facility.

One way ASCs can save money and keep employees happy is by maintaining a strong company culture. A strong company culture attracts and retains good employees.

“Centers will foster a stronger culture by recruiting a group of 20 – 40 people who have similar values rather than a group with varying values,” said MedHQ CEO Tom Jacobs. “A strong company culture accompanied by good HR practices, good compensation plans, and good benefits work together to reduce employee turnover.”

An HR partner like MedHQ can perform a trio of duties to help ASC HR departments build stronger cultures.

  1. Help surgery centersdefine their culture and leverage it when hiring top talent
  2. Conduct behavioral interviewing and organizinga peer-reviewed recruiting process
  3. Identify employeeswho are a good fit not only for a particular job but for the company culture

Reducing turnover by one full-time employee translates to $10,000 – $12,000 in savings related to replacement costs. If a center has a 30% annual turnover rate and 30 employees, that’s nine people per year. If the center can cut that rate in half, that equals considerable savings, both in terms of employee recruiting and training.

Click here to download the MedHQ white paper, “10 Ways to Save $10,000 in Human Resources.”

About the MedHQ 10-Point HR Audit
It takes approximately one or two hours for back office staff to gather the information necessary for the 10-Point HR audit. Typical savings = six figures. Request your risk-free 10-Point HR Audit today. If MedHQ fails to identify $25,000 in savings, the audit is free.

10 Ways to Save $10,000 in Human Resources: Controlling Compensation Costs Helps ASCs Compete

One way an ASC’s HR department can help a center operate more efficiently in a competitive marketplace is to cut down on costs by utilizing fair compensation programs that will draw desirable and qualified employees. This strategy will also cut down on costly high turnover rates, which can force surgery center management to be in perpetual hiring mode.

 

MedHQ has worked with over 70 healthcare facility partners to find HR savings that also deliver the benefits of improving employee satisfaction and reducing risk.  Through the process, MedHQ gleaned a host of key findings that guided the creation of the MedHQ 10-Point HR Audit (10-Point HR Audit). The 10-Point HR Audit identifies inefficiencies that, when addressed, can result in six-figure savings for a healthcare facility.

 

To find compensation savings, MedHQ developed and utilizes a 100-question job analysis guide to understand how much a job is ‘worth’ relative to other jobs. Each job is scored and compared to ASC association data to determine pay. When employees understand the thoughtful, fair process, they are more satisfied and turnover is less likely. Two benefits are:

 

  1. Centers can save $10,000- 12,000 per person by minimizing unwanted turnover
  2. Centers can also save on related replacement costs including advertising,hiring temporary and permanent placement agencies, as well as onboarding new employees.

 

“A good process is to score each job well and then use data from credible sources such as the Ambulatory Surgery Center Association regarding the average pay for specific positions, keeping in mind the same job may be weighted differently at different centers,” said Tom Jacobs, MedHQ CEO. “MedHQ uses the data as a starting point, then takes into account information gleaned from the 100-question job analysis guide to structure compensation guidelines for each surgery center.”

 

Click here to download the MedHQ white paper, “10 Ways to Save $10,000 in Human Resources.”

Join MedHQ at Becker’s Annual Meeting: The Business and Operations of ASCs

MedHQ is honored to be attending the 23rd Annual Meeting: The Business and Operations of ASCs hosted by Becker’s ASC Review.

The conference takes place Oct 27-29 at Chicago’s Swissotel, and offers attendees over 100 sessions to choose from. There will be over 200 total speakers, including physicians ASC administrators speaking on a variety of topics. All told, more than 1,000 attendees are expected at the event, which focuses on business, clinical and legal issues faced by ASCs.

Tom Jacobs, CEO of MedHQ, is looking forward to attending the conference and speaking with colleagues about how back office management services, such as human resources (HR) and accounting functions at surgery centers can be given proper attention and provide maximum cost savings. As the ASC market continues to mature, streamlined and cost-conscious HR functions are now a necessity.

“MedHQ is here to help. Small and mid-sized companies don’t usually have access to the expertise of a full human resources or accounting team,” said Jacobs. “For healthcare organizations, this expertise is critical, as more than revenue is at stake. An inefficient HR department, for example, not only wastes money at your facility, but patient satisfaction, surgeon satisfaction, employee satisfaction and the reputation of the entire organization takes a hit.”

Stop by Booth 54, and we can discuss how to cut unnecessary costs from your surgery center’s HR department.

Want to learn more ways to save? Click here to download the MedHQ white paper, “10 Ways Surgery Centers are Wasting Money in Human Resources.”

MedHQ Assists Partners with New Federal Overtime Rule

A new Department of Labor overtime rule could go into effect as soon as Dec. 1, 2016, and MedHQ can guide your surgery center through the rule change, ensuring you are informed and well prepared.

The new rule will require employers to pay overtime to salaried employees making less than $47,476 per year, and will extend overtime pay protection to over 4 million workers across the country. Even though the U.S. House of Representatives recently passed a bill that would postpone the Dec. 1 effective date, and Senate action is pending, ASCs must be prepared.

For the most part, ASCs employ hourly workers. But there are exceptions. “Any time the Department of Labor issues a new rule, there are various moving parts, and it is critical that our partner ASCs are kept abreast of the ins and outs,” said Tom Jacobs, MedHQ CEO. “And our full HR team will work around the clock to make sure your center is compliant; that way, you can focus on what’s most important: caring for patients.”

From the time the new rule was a possibility, MedHQ showed laser-like focus in preparing its partner centers. The company identified salaried employees who could be impacted for the ASCs, and if the salary was below the new rule’s threshold, MedHQ mapped out a case-by-case strategy for its partner centers.

Strategies can vary from center to center, as there can be exceptions, and each situation must be handled appropriately. For example, employees working in sales may have a low base salary that falls under the new federal threshold; but, their variable pay might be quite high, depending on sales numbers, meaning they are not eligible for the new overtime rule. “These are the kind of unique employment situations that must be analyzed and handled with care,” said Jacobs. “And this is precisely what MedHQ provides: top-level analysis and personal touch.”

To learn more about how MedHQ can improve your ASC’s operations, reduce costs and reduce employer risk, email Tom Jacobs today, or call: 708-492-0519.

Automating PTO and other HR tasks can save your organization money

Ambulatory surgery centers (ASCs) must be able to operate at maximum efficiency as the industry continues to mature.

Nosediving reimbursements and increasing competition for patient volume have taken a toll on revenue, and centers that want to stay ahead of the game have responded by finding ways to save money. However, most centers are missing one of the top three largest line items, along with building rent and medical supplies, that can keep costs in line. That item is human resources (HR).

To remedy this, MedHQ has worked with over 70 healthcare facility partners to find additional savings that also deliver the benefits of improving employee satisfaction and reducing risk.  Through the process, MedHQ gleaned a host of key findings that guided the creation of the MedHQ 10-Point HR Audit (10-Point HR Audit). The 10-Point HR Audit identifies inefficiencies that, when addressed, can result in six-figure savings for a healthcare facility.

In one example of our 10-Point HR Audit, we assess employee paid time off (PTO). Surgery centers can save money by utilizing process automation ideas such as outsourcing PTO administration, and employee self-service (ESS).

ASCs can save in two ways:

  1. A center with three managers can save 100-200 hours per year when those employees are relieved from administrating programs such as PTO, onboarding, offboarding and Occupational Safe and Health Administration (OSHA) reporting.
  2. If these employees earn on average $50 an hour (including taxes and benefits), the savings is $5,000 – $10,000 annually.

“Properly administering PTO in a non-automated environment is incredibly time-consuming for ASC managers who are starving for more time to negotiate better contracts, recruit new physicians or implement a new service line at the center,” said Tom Jacobs, MedHQ CEO. “Managers need to spend time on strategic work rather than administrative tasks.”

Want to learn more ways to save? Click here to download the MedHQ white paper, “10 Ways Surgery Centers are Wasting Money in Human Resources.”

About the MedHQ 10-Point HR Audit 

It takes approximately one hour or two hours for back office staff to gather the information necessary for the 10-Point HR audit. Typical savings = six figures. Request your risk-free 10-Point HR Audit today. If MedHQ fails to identify $25,000 in savings, the audit is free.

To Save Money, Cut Back On Annual Health Plan Increases

Shrinking reimbursements and increasing competition for patient volume have taken a toll on ambulatory surgery center (ASC) revenue, and proactive centers are responding by investigating ways to save money. But most centers are missing one of the top three largest line items, along with building rent and medical supplies, that can keep costs in line: human resources (HR).

To remedy this, MedHQ has worked with over 70 healthcare facility partners to find additional savings that also deliver the benefits of improving employee satisfaction and reducing risk. Through the process, MedHQ gleaned key findings that guided the creation of the MedHQ 10-Point HR Audit (10-Point HR Audit). The 10-Point HR Audit identifies inefficiencies that, when addressed, can result in six-figure savings for a healthcare facility.

“We were very surprised to find out how much money we could save. MedHQ identified nearly $100,000 that we could re-capture and put to work in other parts of our business,” said Scott Glaser, M.D., Pain Specialists of Greater Chicago.

In one simple example of our 10-Point HR Audit we assess the employee health plan. The employer share of the health plan typically costs $80,000 – $200,000 per year. On top of that, employees contribute another $25,000 – $50,000 annually.

Surgery centers can save money on health plans in two ways:

  1. The first opportunity is to limit annual increases to 2-4% a year rather than the 10-20% found at many surgery centers. This saves the employer up to $36,000 annually, and also provides significant savings for employees – up to $11,000 a year. Are you facing a big increase from your health insurance carrier? Have you explored all of the strategies available to mitigate these increase while keeping a plan that is attractive to employees?
  2. Another opportunity is properly adjudicating the monthly insurance bill. Instituting tracking to ensure employees who leave are removed from coverage at the appropriate time can result in savings totaling $8,000 – $20,000 a year.

Organizations who research, negotiate and purchase a plan on their own have recently been subject to significant increases due to Patient Protection and Affordable Care Act coverage mandates. Participation in a large group or alternative ERISA-based plans gives employers access to optimal plans, plus they have the ability to gain credit for promoting wellness and mitigating health risk.

Want to learn more ways to save? Click here to download the MedHQ white paper, “10 Ways Surgery Centers are Wasting Money in Human Resources.”

About the MedHQ 10-Point HR Audit
It takes approximately one or two hours for back office staff to gather the information necessary for the 10-Point HR audit. Typical savings = six figures. Request your risk-free 10-Point HR Audit today. If MedHQ fails to identify $25,000 in savings, the audit is free.

There’s Still Time to Evaluate Health Plans

The calendar is moving quickly toward 2017, and we are entering that time of year where you are going to be pulled in all directions with critical end-of-year matters including evaluating health plans and perhaps even looking at new vendor proposals.

These important decisions can positively (or negatively) impact your center’s bottom line.

MedHQ has developed a short quiz that will tell you whether evaluating your health plan needs to be a priority for your center.

mhq-2017healthplans-0916-02

If you’ve answered yes to the majority of these questions, there’s no need to spend the month of November on your health benefits plan. But if most of your answers were no, we can help you find a better solution. And here’s the good news – there’s still time.

We move quickly to help surgery centers evaluate and make decisions regarding health plans that not only save money but also attract and retain employees in a candidate-driven market.

Email, fill out the form below, or call today: 708-492-0519. CEO and Co-Founder Tom Jacobs works daily with ASC leadership to improve operations, reduce costs and reduce their employer risk.

To learn more, download our recent white paper, “10 Ways Surgery Centers are Wasting Money in Human Resources.”